1. Things assigned by the boss
Good Ans: Sure, I will do it now.
Speaking like this makes people feel that you are doing
things neatly and reliably.
2. When encountering bad news
Good Ans: We seem to have encountered some situations...
Speaking in this way, it feels calm and not chaotic.
3. When others speak out their opinions during a meeting
Good Ans: XX's idea is really good!
Speaking like this makes it feel like you can appreciate
others and have a team spirit.
4. When you are not sure if you are asked a question
Good Ans: Please allow me to think about it more
seriously. Can I reply to you before 1 o'clock?
Speaking like this makes it feel like you are not acting
lightly, but a person who thinks twice before acting. Of course, remember to
give a reply on time.
5. When asking a colleague for help
Good Ans: This thing is really impossible without you! Colleagues
are happy if you speak like this. They usually won't refuse due to their
professionalism.
6. Face things you are not sure about
Good Ans: I can challenge myself.
Speaking like this gives people the feeling that you dare
to take responsibility and have the spirit of challenge. The next important
task will be handed to you.
7. When the workload for you is heavy
Good Ans: The urgency of work I have on hand is like
this...
In this way, first let the leader know that your workload
is heavy and that you are organized. If it is not for you, you can leave it to
others to do it.
8. When you make a mistake
Good Ans: This is my fault, but fortunately...
Speaking in this way makes people feel that you have a
sense of responsibility, making mistakes is inevitable, and shirking
responsibility will only add to your mistakes. However, there is a knack for
admitting negligence, and the impact of mistakes should be minimized as much as
possible.
9. Topics that break the awkwardness
Good Ans: I really want to know your opinion on this
matter...
Talking in this way can break the awkwardness, and it is
also a good opportunity for you to win the favor of your boss, giving him the
feeling that you are humble and studious.
10. Face criticism
Good Ans: Thank you for telling me, I will consider your
suggestions carefully.
Speaking like this will not make
people feel that you are arrogant, and it will be easier to win the trust of
your boss.
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